This is a digital download file.

IMMEDIATE DOWNLOAD AFTER PAYMENT

This Course is for Personal use ONLY. 

PDF HQ Print Permissions Enabled.

EXTREME HIGH DEMAND Course.  Please click here for jobs on SAP CRM  29 New jobs listed on Dice alone at time of Listing. 

What is the Function of CRM?  It's about acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. A true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence.

How Hot is CRM?  SAP CRM is the most comprehensive solution out there especially after Oracle purchased Seibel CRM.  SAP is also the only Company that has the CRM onDemand, onPremise & Hybrid version with any implementations.  What this means is that THEY HAVE A SOLUTION FOR every industry.

This CRM course is is of high demand, and does not require extensive experience.  In our opinion, CRM, BW and XI are the best way to enter SAP arena.  This is because, those are clear cut courses that values certification and education.

This is a Course for CRM 4.0, and its teaches configuration that the normal TCRM courses does not.

Learn SAP, you can lead a really good life, especially if you are a recent graduate.  Salary over 150,000+ is a reality for this course especially if your proficient with the configuration screen. (SPRO) 

This COURSE is especially detailed on the configuration.  You can also work anywhere with this course, like UK, USA, Canada, Dubai. 

Migrate to the area with the most demand. High Demand and universally applicable course at a fraction of the price SAP Academy charges.

This Curriculum follows the EXACT same Track used at SAP Academy.  EVERYTHING YOU NEED TO GET CERTIFIED IS IN THESE BOOKS.  Don't waste your money.  Buy and LEARN at you HOME. 

ALL SAPDRILL.com COURSE INCLUDES THE OPTIONAL CONFIGURATION BOOKS.  When on a project site,  Its how well you know configuration that sets you apart from the rest.  You are not TESTED on Configuration in the SAP Academy Tests.  SAP also does not teach configuration in their t*** series academy courses.

Prerequisites
Essential:

* Working knowledge of Microsoft Office and Internet browsers

Recommended:

* Basic knowledge of operational business processes

Software Component(s) and Release(s)

* ERP ECC 6.0

Course Content

* mySAP Business Suite
* SAP NetWeaver incl. Business Information Warehouse, Exchange Infrastructure and Enterprise Portals
* mySAP ERP (Enterprise Resource Planning) incl. Financials, Human Capital Management, Logistics and Operations, and Analytics and Planning
* mySAP Customer Relationship Management
* mySAP Supply Chain Management .
* mySAP™ Supplier Relationship Management
* mySAP Product Lifecycle Management
* mySAP Small and Midsize Business
* mySAP xApps

 

Course Content

* Introduction to:
* * Foundation & Architecture of mySAP CRM
* * mySAP CRM Analytics
* * mySAP CRM Marketing
* * mySAP CRM E-Commerce
* * mySAP CRM Channel Management
* * mySAP CRM Sales
* * mySAP Interaction Center WebClient
* * mySAP Service
* * mySAP Field Applications (with focus on Mobile Service)
* * mySAP CRM for Industries
* * Implementation & Operation of mySAP CRM

Notes

* The training material is available in English only.
* This course is based on a case study all along the functional and channel key capabilities, based primarily on the People-Centric UI
* The course will feature live demonstrations and hands-on exercises.
* This course is an introduction to CRM; the customizing of the scenarios used here is not covered by this course.

 

Prerequisites
Essential:

* BW305 SAP BW Reporting & Analysis
* BW310 SAP BW Data Warehousing

Software Component(s) and Release(s)

* BW 3.5

Course Content

* Data mining basics
* Data issues
* SAP BW Data Mining architecture
* SAP BW Data Mining framework and methods
* SAP BW Data Mining tools, particularly the Analysis Process Designer (APD)
 

Course Content

* CRM basic data:

- Business partner
- Organizational model
- Product master
* - Customizing settings for each object CRM business transactions

- Overview of generic functions in business transactions
- Activity management
* - Customizing for these objects Process control and determination

- Partner determination
- Actions
- Overview of pricing in CRM
* - CRM billing Basics concepts of CRM middleware
* Introduction in People-centric CRM (PC UI)
 

All books shown below are INCLUDED in this course.  This is an in-depth CRM course.

Please click the Books to see the Course Details.

DIGITAL DOWNLOAD PRODUCT.  Licensed and protected file.  Link provided after Payment.